I. About us

Company: VC Commerce Co., Ltd (CambodiaShip)

Address: No 17B, St.384 Sangkat Toul Svay Prey 1, Khan Chamkamon, Phnom Penh, Cambodia.

Website: https://cambodiaship.com.

II. Personal information collected

1. Comment

When visiting customers leave a comment on the website CambodiaShip.com, We collect the data displayed in the comment form and also the visitor’s IP address and browser user agent string to help detect spam.

An anonymous string generated from your email address (also known as a hash) may be given to the Gravatar service to see if you are using it. The Gravatar security policy is available here: https://automattic.com/privacy/. After accepting your comment, your profile picture is publicly visible in the context of your comment.

2. Library

If you are uploading images to a website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3. Thông tin liên hệ

We collect contact information when customers need and leave information from the registration form at the contact form submission form for customer care purposes.

4. Cookies

If you write a comment on the website, you can provide the need to enter your name, email website address in the cookie. This information is intended to prevent you from entering this information multiple times when writing another comment. This cookie will be kept for one year.

If you go to the login page, we will set up a temporary cookie to determine if your browser allows cookies. This cookie contains no personal information and will be removed when you close your browser.

When you log in, we will set up a few cookies to save your login information and your display choices. Login credentials stay up for two days, and screen choices keep going for a year. If you select “Remember me”, your login information will be saved for two weeks. If you log out of your account, the login cookies information will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal information and simply includes the ID of the post you edited. It automatically expires after 1 day.

5. Content embedded from another website

Articles on the site CambodiaShip.com can include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites works in exactly the same way as when a visitor visited another website.

These websites may collect data about you, use cookies, embed third-party trackers, and monitor your interactions with such embedded content. Include tracking of your interactions with embedded content if you have an account and are signed in to that site.

III. Purpose of using customer information:

  • Provide the name and phone number of the Customer to CambodiaShip as soon as the Customer creates the Service Request;
  • Performing surveys, evaluating the performance of the Application in a certain time;
  • Make a list of loyal customers to carry out promotions or have separate policies for Customers.
  • Scope of using information: Use to the extent that the service is provided for the Customer.

Persons or organizations that may have access to that information: CambodiaShip and its authorities.

In case the Customer wants to edit his personal data on the Application, the Customer can edit directly on the registered media using the App or contact CambodiaShip Customer Care Center. Hotline (+855) 0236 3 55555 | (+84) 344 940 190 or Email: info@cambodiaship.com for specific instructions.

When CambodiaShip needs to use, share Customer information with third parties:

  • CambodiaShip will send an email or message to the Customer to confirm whether it consents to CambodiaShip’s use of the above information..
  • When the Customer agrees, he / she will respond via email or message to CambodiaShip.
  • Within twenty four (24) hours from the time of receiving the message, if the Customer does not respond, CambodiaShip implicitly understands that the Customer has refused the above offer.

The Customer has the right to send an email or a written complaint about CambodiaShip’s use or disclosure of the Customer’s personal information without the Customer’s consent..

Within thirty (30) working days from the date of receipt of the complaint, CambodiaShip will review and handle the Customer’s complaint, CambodiaShip will compensate the Customer for damage caused by its behavior, except Use or disclosure of information is done in the cases below.

CambodiaShip may use Customer’s information without Customer’s prior consent in the following cases:

  • Collecting personal information that has been publicly announced on e-commerce websites;
  • Collect personal information to enter into or execute contracts for the sale of goods and services;
  • Collect personal information to calculate prices and charges for using services in the online environment.

CambodiaShip commits to use, share, disclose and transfer the Customer’s personal information to third parties for the stated purpose and scope, except in the following cases.:

  • CambodiaShip has a separate agreement with the Customer on the purpose and scope of use beyond the stated purposes and scope.;
  • To provide a Service upon Customer’s request;
  • Fulfill obligations in accordance with the law.

The Customer has the right to request CambodiaShip to inspect, update, correct or delete his / her personal information. Requests are made by email or text.

CambodiaShip will check, update, adjust, cancel the Customer’s personal information upon request or CambodiaShip will provide the Customer with tools to self-check, update, and adjust its personal information..

For more information, please contact quick service consultant by number hotline (+855) 236 3 55555 – (+84) 344 940 190 or Fanpage CambodiaShip for easier support.